What To Do When Your Whirlpool Top Load Washer Won’t Unlock

Whirlpool top-loading washers have several safety features, including a lid lock that ensures the washer won’t start if the lid is open. It facilitates safe operation, but what do you do if your Whirlpool top load washer won’t unlock due to a malfunction? We’ll show you how to pinpoint the cause of your washer’s problem and how to resolve it.

Help! My Whirlpool Top Load Washer Won’t Unlock!

whirlpool top load washer won't unlock
Image Credit: Whirlpool

Whirlpool Washer Door Part Failures

Usually, a flashing light on the display panel will indicate if there’s a malfunction. Here’s how to troubleshoot the most likely causes and determine the right repair.

Failed lid switch: The lid switch should automatically engage when the washer is on, and the lid is closed. Once engaged, the switch locks the lid and signals the washer’s control panel to begin a wash cycle. If the switch is damaged or has failed electronically, it’s possible the Whirlpool washer lid won’t unlock or signal a cycle to start. When this happens, you’ll find your washing machine isn’t spinning, draining, or starting. If the switch appears damaged or fails multimeter testing with a lack of continuity, it requires replacement by a professional.

Broken door strike: On top-loading machines, the door strike activates the lid switch. When the switch comes in contact with the strike, it locks the lid and signals the control panel to begin a wash cycle. The plastic strike can crack, break or become misaligned with wear and tear or if the lid is slammed down. When this happens, it may be unable to engage the lid switch or leave the washer door locked, won’t open. While the strike can be repositioned if it’s misaligned, it must be replaced by a technician if broken.

Faulty actuator motor: Is your Whirlpool top load washer locked and won’t turn on? The actuator motor may be at fault. This component enables the washer to switch from spinning to agitating. If the motor is faulty, it may cause spinning problems that cause the lid to remain locked and halt other functions. Testing the motor and/or replacing it is a complex job that should be reserved for professional repair service.

Drain pump malfunction: Sometimes, a Whirlpool top load washer won’t unlock if the drain pump malfunctions and is unable to drain water from the machine. Check the pump for blockages that can keep it from functioning and remove any debris or obstructions. If there are no visible blockages and the pump operates loudly, it may be failing, requiring professional replacement.

For the best Whirlpool washer repair Columbus has to offer, contact Capital City Appliance Service. Our experts can handle most repairs!

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